Job Description

cFocus Software is seeking a Task Manager to join our program supporting the US Department of Transportation in Washington, DC. Qualifications: Masters or Bachelors degree in Business Administration, Project Management, Computer Science, or a related field Project Management Professional (PMP) certification 10+ years of Task Management experience Duties: Manage Tier 1, Tier 2, and Tier 3 Helpdesk support Coordinate with DOT Federal/Contractor teams to resolve customer Helpdesk requests Oversee specific tasks or activities within a project or program Coordinate with team members to ensure tasks are completed according to schedule and quality standards Track progress, identify risks, and communicate with stakeholders to ensure successful task completion Prepare and update Project Management Plans Provide Weekly/Bi-weekly Status Reports Generate Ad Hoc Status Reports Monthly Project Cost Reporting Sprint Schedule Reporting Earned Value Management Reporting, where appropriate Participate in Technical Interchange Meetings Assist in developing a Risk Mitigation Plan Create and manage the Project Requirements Traceability Matrix (RTM) Create and manage the Project Risk Register Provide information for information security solutions and certification as needed Assist with annual security assessment inquiries in coordination with the Government Analyze issues to determine resolutions and communicate with customers and users Update user manuals, videos, and other training/support materials as needed Interface with business owners for system and reporting assistance Coordinate with DOT ITSS and other DOT service providers to troubleshoot issues Monthly reporting on Operations & Maintenance (O&M) activities #J-18808-Ljbffr Flippa.com

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